Your order will normally be dispatched next working day from receiving your order confirmation and payment. We will inform you by email when we have received the order and when we have dispatched it.

Delivery

There is a fixed worldwide standard delivery fee of 5.40 EUR.

Nannipung ships internationally by registered maxi letters.

Registered maxi letters are delivered to addressees at their residence or location against their signature. One delivery attempt will be made. If the mail cannot be delivered, notification of the arrival of the mail will be left in the addressee’s mailbox, based on which the mail will be issued to the addressee at the post office. All parcels are shipped with tracking number.

Speed

Normal postal lead times are:

UK and Europe: 5-7 working days

All other areas worldwide: 5-14 working days

But please allow up to 21 days for delivery.

Exchanges and Refunds

If you are not completely satisfied with your purchase we will happily offer you an exchange or refund within 14 days of receipt, provided the items are unworn and in perfect condition.

If you would like a refund or exchange, please contact us via email at info@nannipung.eu for specific instructions.

When emailing us, please state your order number, your reason for return and if a refund or exchange is preferred. Once we receive your email we will send you our return address. Please send items back by a recorded method or request proof of postage, as we will not be held responsible for any items lost in transit. Please note postage costs will not be reimbursed on refunded on exchanged items.

For any questions, contact us info@nannipung.eu and we´ll be glad to help you.